Shipping policy

 

How long will my order take to deliver?

UK Estimated Delivery Times

Standard: 4-8 working days

US Estimated Delivery Times

Standard: 4-8 working days

Orders are usually dispatched within 24 hours Monday to Friday. Due to periods where we have high volumes of orders, the dispatching time for your order can sometimes be up to 3 business days. Once the item is dispatched from our warehouse, we will send you an email with the shipping details and a tracking number.

Shipping times are only estimates and unfortunately cannot be guaranteed. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

How do I track my order?

After you have received your confirmation please allow up to 48 hours for the tracking information to become activated. You can check the progress of your order by clicking on the tracking number on your order confirmation page or via the link we sent to you via email.

Returns

Our policy lasts 30 days. If 30 days have gone by since you have received your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.